Nick has been heading Tern Valley along with his Wife, Rosaline, for many years. He’s overseen the growth and retention that made it into the well-respected business it is today. In 2018, Nick felt the timing was right to bring the company under the wing of Caleb Roberts Insurance Services, now becoming the Whitchurch arm of the business.
Since studying at the Royal Agricultural College, Cirencester, Des has over 35 years in the insurance industry and joined Caleb Roberts in the 1980’s where he has gained the greatest respect from his existing clients and new prospects.
Des is keen on all sport with particular preference to rugby, where he played at a high level and is presently Director of Rugby with a local Mid Wales side. He is a strong supporter and volunteer of the ‘Royal Welsh Agricultural Society’ where he helps run the International Pavilion at their July Annual Show.
Des deals with all commercial insurance and is a specialist in the agricultural sector.
Spencer is one of the Company’s top salesmen, growing his own large commercial account over many years. His hands on approach makes insurance easier for his clients, and his efficiency in dealing with claims is always appreciated.
Another of our sports fans, Spencer supports Manchester United and spends time playing football in the local leagues.
Ben has worked from the Bromyard office since graduating from Cardiff University in 2010 with a degree in business management. He has a varied commercial account including farms and businesses from different industries around Herefordshire and Worcestershire. His spare time is often spent at Luctonians Sports Club having been Captain of the cricket team for a number of years, and with his young family on their smallholding on the Welsh Border.
Jeanette is a person who helps in all directions of the business, from office manager to HR manager and anything in between! She is vastly experienced in the insurance industry and a ‘go to’ person for advice. Outside of work, she is a farmer’s wife, who keeps busy at the weekends running two converted barns as holiday cottages and helping on the farm (but would prefer lunch with friends in Shrewsbury instead!).
Hugh has been at the Company for over 30 years, for which most of that time has been spent as Managing Director. He continued the local family running of the business from his Father, Paul, and has been at the forefront of Caleb Roberts’ expansion within recent years. Hugh’s spare time is spent with his young family, whilst also enjoying rugby at the Millennium Stadium or country sports.
Charlie has continued the family business from his Father, and has a large commercial account scoping from Newtown to Gloucestershire. The account is predominantly farm based, meaning his specialist advice is sought after in the local community. He enjoys salmon fishing and shooting, along with taking his Daughter’s horse riding on the weekends.
Ben joined Caleb Roberts in 2003, and over recent years has been the office manager in Knighton. He is a catalyst in much of the business’s activities and is often contacted by colleagues for advice. Ben is a Welsh rugby supporter, enjoying days in Cardiff to watch the games, but likes nothing more than spending time with his Wife & twin sons.
Hugh is one of the longest serving members of Caleb Roberts, having been in the business for over 30 years. His role is clearly split between two aspects; ensuring the longevity and success of the business and servicing a large account of long standing clients.
Hugh is passionate about keeping our independent status and working with employees who excel in their specific areas.
Charlie has been in the business for 20 years, and plays a vital role in advising the board on the direction of the business moving forward. He has played a big part in making a number of key business decisions.
On a day to day basis, Charlie also has a large agricultural account in Mid-Wales and Herefordshire.
Jeanette was appointed to the board in 2016, following a successful time as Associate Director. Her key responsibilities are in employee matters and compliance, needless to say one of the most crucial aspects of our business.
Andy has joined the Board of Caleb Roberts following a twenty year career in the insurance industry. He has a vast experience in personnel & insurer relationship management, and looks to build upon the strong foundations of our business to promote further growth going forward. His main task is to develop sales, and our team will work closely with him to maintain the Caleb Roberts reputation in the future.
Ben joined Caleb Roberts in 2003, and was appointed Associate Director in 2014. His daily role provides assistance to Hugh in supporting a large commercial and agricultural account. Aside from that, Ben is responsible for the operations management of the business.
Ben joined in 2010 and was appointed to the management team in 2016 having overseen a successful re-brand and launch of the new website. He is based in the Bromyard office, running a growing commercial and agricultural account and takes full responsibility for the successful implementation of our marketing strategy.
Des operates in Wales & the Border Counties servicing a large agricultural and commercial client account. He assists the next generation of our sales staff with training & advice, but will also input into sales, marketing and business development.
Spencer continues to develop a large commercial and agricultural account in South Wales. He has been with Caleb Roberts for 15 years, and now assists the Management Team by training new Account Executives and maintaining business development opportunities.
Ivor has over 25 years’ experience with Caleb Roberts, alternating his work from the Brecon & Builth Wells offices. He is very highly respected in the local community, and local farmers regularly seek his valued expertise.
Ivor enjoys country sports, particularly hill walking.
Ann is the office manager in Brecon, and supports the large workforce in the office. She has 15 years’ experience with Caleb Roberts, which means she is able to help in a number of ways.
She enjoys all sports, and is always busy on her livestock farm.
Jamie is one of our sales focused Account Executives in Brecon, having started in 2013. He worked closely with Spencer and Des to learn the ropes and now has a growing account of his own. His hobbies include football and cycling.
Sammy joined us in 2017, having previously worked in the insurance industry for six years. These roles were focussed firstly in commercial insurance, then specifically in agriculture; a great fit into the Caleb Roberts book of business. She assists Ben Amos in servicing the commercial & agricultural clients in the Bromyard office and is always eager to help.
Sammy grew up on her family farm just outside of Bromyard, and continues to help out there as much as she can. Her interests are Pencombe & Herefordshire Young Farmers, shooting and her dogs.
Nigel has been at the front of the Bromyard office for over 25 years, and is highly respected in the local community for his role as office manager. He watches numerous sports in his spare time, and his Liverpool FC mug on the desk is often a conversation starter with some of our clients!
Claire started in the insurance industry over 35 years ago, 15 years of which has been spent with Caleb Roberts. She is responsible for managing the wholesale scheme and primarily deals with our Northern Ireland Brokers. Claire is Chair of Governors at her local secondary school, and enjoys going to the cinema and socialising with friends.
Andrew successfully completed our in house training programme in 2017, including his Certificate in Insurance along the way. He has been taken under the wing of Director Charlie Campbell, working closely together to ensure he receives ongoing support from the team in Knighton.
Originally from Presteigne, Andrew looks to grow his account in Herefordshire and Mid Wales over the next few years, and welcomes any new enquiries.
Andrew is a keen football fan and rarely misses a Welsh International game.
Chris has brought a vast number of years’ insurance broking experience to the Company, having previously working in Powys and Shropshire. His initial role at Caleb Roberts was to run our Welshpool Office and his area has now expanded to assist our Whitchurch clients.
He is a keen sportsman playing for Cobras Rugby Club and this year was President of the local Shropshire and Mid Wales Insurance Institute.
Lucy joined Caleb Roberts in 2018 and brought over 10 years’ experience in the insurance industry with her. Well known in the farming sector, Lucy looks to build on her local business relationships and develop new ones in the future. She works closely with Managing Director Hugh Campbell to assist in servicing his client account whilst also developing her own agricultural & commercial account.
Lucy is a talented hockey player and spends some of her spare time playing for Kington Ladies, when not helping out on the farm!
