Trading will not change for existing Tern Valley clients, where Nick, Rosaline and the Tern Valley team will be on-hand to help with policy or company queries in the future.
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We are currently facing unprecedented times which, in turn, requires some unprecedented action. The welfare of staff and customers is key and therefore we will be closing our offices to customers whilst operating skeleton staff internally with immediate effect.
You will still be able to contact your normal office in the usual way and calls can be diverted to colleagues working at home.
We encourage all matters to be conducted through phone or email for the foreseeable future. In emergencies or particularly difficult claim matters our team of Account Executives remain able to visit for urgent assistance.
We would like to thank you for your co-operation and understanding through these difficult times and will endeavour to help all clients to the best of our ability.
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