There continues to be uncertainty to whether summer holidays booked prior to the COVID-19 outbreak in March are going ahead or will they be cancelled. At the same time travel companies and airlines are offering different ways to refund customers for cancelled holidays, including vouchers. If you have already purchased annual travel insurance prior to the pandemic then cover should be in place to protect your holiday.
At Caleb Roberts Insurance Services our job is to search the market for the best products that suit your needs and because of this we use a number of different insurers who have taken different stances to dealing with COVID-19 claims.
Annual Travel
Our message to all policyholders is to contact our offices and discuss your cover at the point of renewal. Don’t let it stop as you may need this cover in place if you have been given a voucher for next year for a cancelled flight or holiday. It’s not clear what the future of the travel industry looks like and if continuous insurer cover is available, then it will be prudent to extend this in case you can’t travel next year or the travel company hasn’t survived this difficult trading period.
Single Trip Travel
With reference to single trip travel insurance, it’s also important to note that if you’ve booked a holiday scheduled for after the 13th March 2020, which has subsequently been cancelled then you may be entitled to a proportionate refund of the premium.
If you are unsure, call Caleb Roberts and explain your current holiday plans, we will help advise you on the best course of action to protect your holiday.